This program helps Veterans continue to live independently with a visiting Homemaker or Home Health Aide to assist with activities of daily living.

VETERAN HOME CARE SERVICES

VETERAN HOME CARE SERVICES

JOYFUL HEARTS LLC VETERAN HOME CARE SERVICES

Veterans Home Care can provide you with assistance including:

 

Choosing a Home Care Provider

When choosing a home care provider, it is important to consider your health and independence goals and which services will benefit you.
It may be helpful to discuss your goals and wishes with your family members and wider support system and to create a list of services and support you would like to get more information on. You can then start investigating potential aged care providers who can deliver these services.

When considering different aged care providers, some of the questions you may ask include:

  • How long have you been operating/delivering services in aged care?
  • What sets you apart from other providers?
  • What qualifications do your staff have?
  • Do you have experience with supporting people from different cultures and backgrounds?
  • How much do your different services cost?
  • What funding arrangements are available (e.g. private pay or government funded packages)?
  • How will my out of pocket expenses be calculated?
  • Do you assist with funding applications and the assessment process?
  • If I am unhappy with my service, what can I do?
  • Will I be locked into a contract?
  • Do you charge case management fees?

What should you take with you when meeting your new provider?

If you haven’t yet begun the application process for home care funding, you should bring information on your income and relevant personal identification documents. If you have already been approved for a Home Care Package, you should bring your approval letter and support plan, as well as the outcome of your income assessment.

The income assessment helps to establish any co-contributions you may be requested to make and will give you a clearer understanding of your overall cost.

You will not be asked to complete an income assessment if you receive any of the following:

  1. Age Pension
  2. Service Pension
  3. Income Support Supplement
  4. Veterans’ Payment

Depending on your circumstances, there are a range of home care funding options available that give you access to affordable in-home care.

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Constant 24-hour care

Live-in care

One-to-one support from a fully qualified career that lives with you. Full-time support so you can stay at home where you feel most comfortable.

  • Round-the-clock (24/7)
  • In your own home
  • Personalized care plan
  • Career to match your needs, personality and interests

Occassional care visits

Hourly visiting care

Flexible care provided in your own home with a fully qualified carer. Visits start from as little as 30 minutes up to several hourly or overnight calls throughout the week.

  • From 30 minutes a week depending on your needs
  • In your own home
  • Flexible care plan based on customer’s needs
  • All levels of care covered

Joyful Hearts LLC provides excellent in-home health care assistance for aged care and NDIS participants, with caregivers who are qualified, experienced and professional.
We are 100% family-owned and pride ourselves on doing what care givers do best – taking care of others in times of need.

Our qualified nurses and trained health specialists provide a host of medical and non-medical services so that you can continue to be in your much-loved home with the support you need.

Our Support Services:

-General living support around the home
-Home and garden maintenance
-Assistance with daily activities
-Medication support
-Help dealing with government agencies and funding
-Mobility assistance
-Flexible respite
-Home modifications
-Social support
-Transport
-Meals and nutrition support
-24-hour care and emergency support

Stay mobile and connected to your community

We know how important it is for you and your loved one to stay connected to the community, get out of the house, maintain daily independence and stay inspired. Pearl’s trusted, friendly and responsible home careers for the elderly provide friendly social support that keeps you connected to all that’s important, including:

-Local programs at community hubs
-Social groups like book clubs and craft groups
-Entertainment opportunities like movies, the theatre or concerts
-Shopping outings
-Visiting friends and family
-Or just visiting the shops for a cuppa and a chat

Spending just a few hours out of the home with a care giver each week can make all the difference to your social connection and wellbeing.

Nutrition support for a healthy body and mind

Keeping up regular, nutritious meals is difficult. The food we eat makes a significant difference to our overall health – physically, mentally and emotionally – especially after a health setback or when we are in recovery.
We specialist nursing staff with qualifications in dietetics and nutrition to give the best personalized nutrition support.

Working with your health care specialists, we will:

-Ensure that regular meals are eaten
-Make sure that food is healthy, tasty and the right balance for your health and age
-Help with shopping, food maintenance and hygiene
-Liaise with health care specialists to monitor special and sensitive issues

Our home care givers can assist with:

-Preparing meals
-Cooking for you and your loved ones
-Organising quality meals to be on hand
-Tidying, shopping and menu planning

Our friendly carers love to make meal times enjoyable, social and an overall positive time in the day. Our meals and activities packages can be tailored to suit your or your loved one’s needs and wishes.

Technology training and support

Sometimes it can be difficult to keep up with the changes in technology. We provide technology training and support for aged care and NDIS participants to give you the skills and confidence to make the most of technology so that you can:

-Communicate easily with family and friends
-Access entertainment like movies and TV shows from your computer
-Plan and organize medication schedules and doctor’s appointments
-Pay your bills online
-Organize grocery deliveries to your home

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